Welcome to Afrigrocer. By accessing or using our website, products, and services, you agree to the terms and conditions outlined below. Please read them carefully, as they govern your use of Afrigrocer’s platform.November 2025
1. Acceptance of Terms
By using this website, creating an account, or placing an order, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.
If you do not agree, please discontinue use of the site.
2. Use of the Website
You agree to:
- Use the website only for lawful purposes
- Not misuse or attempt to interfere with the website’s functionality
- Not engage in fraudulent or harmful activities
- Provide accurate personal and order information
Afrigrocer reserves the right to refuse service to any user involved in suspicious or harmful behavior.
3. Account Registration
To access certain features (such as ordering), you may be required to create an account.
You agree to:
- Provide accurate, updated information
- Maintain the confidentiality of your login details
- Accept responsibility for all activities under your account
Afrigrocer is not responsible for unauthorized access due to customer negligence.
4. Product Availability & Descriptions
We strive to ensure accurate product images, descriptions, and availability. However:
- Product colors and packaging may vary
- Availability may change without notice
- Prices may be updated at any time
Afrigrocer reserves the right to limit quantities of any product.
5. Pricing & Payment
All prices on Afrigrocer are listed in USD ($) unless otherwise stated.
By placing an order, you agree that:
- You are authorized to use the payment method provided
- Payments are subject to verification
- Orders may be canceled if payment is not completed
We accept major cards and digital payment options.
6. Order Processing & Cancellations
Orders are processed once payment is verified.
Orders cannot be canceled after they have been shipped.
Afrigrocer may cancel an order if:
- The product becomes unavailable
- Payment verification fails
- Fraud or suspicious activity is detected
Refunds for canceled orders will be processed promptly.
7. Shipping & Delivery
Shipping timelines and rules are outlined in our Shipping & Delivery Policy.
You are responsible for providing correct delivery information.
Afrigrocer is not liable for delays caused by:
- Incorrect addresses
- Customer unavailability
- Courier issues
- Weather or natural conditions
8. Returns & Refunds
Our Refund and Returns Policy explains applicable conditions.
Returns are generally accepted only for:
- Wrong items
- Damaged or defective items
- Missing products
Fresh and perishable items are not eligible for returns unless due to Afrigrocer error.
9. Intellectual Property
All content, including:
- Logos
- Text
- Images
- Designs
- Website layout
- Product media
…belongs to Afrigrocer and is protected by copyright laws.
Unauthorized use is strictly prohibited.
10. Limitation of Liability
Afrigrocer is not responsible for:
- Allergic reactions
- Misuse of products
- Losses arising from incorrect use
- Damages caused by third-party couriers
- Website downtime or technical issues
Your use of the platform is at your own risk.
11. Privacy & Data Protection
Your data is collected and used according to our Privacy Policy.We do not sell customer data to third parties.
12. Changes to Terms
Afrigrocer may update these Terms & Conditions at any time.
Continued use of the website means you accept the updated terms.
13. Contact Information
For assistance or clarification:
