At Afrigrocer, your privacy is our priority. We are committed to protecting your personal information and ensuring that your shopping experience is safe, secure, and transparent. This policy explains what data we collect, how we use it, and the measures we take to keep it safe.November 2025
1. Information We Collect
We collect certain information to improve your shopping experience and process your orders effectively.
a. Personal Information
- Full name
- Email address
- Phone number
- Billing & shipping address
b. Account Information
- Username and password
- Order history
- Saved shopping preferences
c. Payment Information
- We do not store your credit or debit card details.
Payments are processed securely through trusted third-party payment gateways.
d. Usage Data
- Pages visited on the website
- Time spent on the site
- Device information
- IP address
This helps us improve website performance and customer experience.
2. How We Use Your Information
Your data helps us provide and improve our services.
We use your information to:
- Process and deliver your orders
- Send order updates and confirmations
- Provide customer support
- Improve website functionality
- Offer personalized recommendations
- Send promotional emails (only if you opt-in)
3. Sharing Your Information
Afrigrocer does not sell your personal information.
We only share data with:
- Payment processors (to complete transactions)
- Delivery partners (to deliver your order)
- Service providers (for analytics, website hosting, or marketing tools)
All third parties comply with strict security standards.
4. Cookies & Tracking Technologies
Afrigrocer uses cookies to:
- Remember your shopping cart
- Personalize your experience
- Track website performance
- Recommend relevant products
You can disable cookies in your browser settings, but some features may not work properly.
5. Data Security
We protect your data through:
- Secure server encryption
- Regular security audits
- Strict access controls
- Trusted payment gateways
6. Your Rights
You have the right to:
- Access your personal data
- Update or correct your information
- Request deletion of your account
- Opt out of promotional communication
To exercise these rights, contact our support team.
7. Children’s Privacy
Afrigrocer does not knowingly collect data from children under 13.
If you believe we have such information, contact us immediately for removal.
8. Changes to This Policy
Afrigrocer may update this Privacy Policy occasionally.The latest version will always be available on this page.
9. Contact Information
If you have questions about your privacy or how we handle your data, contact us:
