Afrigrocer is committed to providing transparent pricing and secure payment options for all customers.
This page explains everything you need to know about costs, discounts, and how to pay safely.
1. Accepted Payment Methods
We support a range of secure payment options, including:
- Credit & Debit Cards (Visa, Mastercard, American Express)
- PayPal
- Apple Pay / Google Pay (where applicable)
- Secure Online Payment Gateways
- Gift Cards / Store Credits (if available)
Your payment details are encrypted and never stored on our servers.
2. Pricing & Product Costs
Are prices final?
Yes. All product prices are listed in USD, and the total amount will be shown clearly before checkout.
Why do prices vary?
Pricing may change based on:
- Product availability
- Seasonal demand
- Supplier costs
- Special promotions or sales
Afrigrocer always aims to offer competitive and fair pricing.
3. Taxes & Fees
Depending on your location in the U.S., sales tax may apply.
Any applicable tax will be automatically calculated and displayed at checkout before payment.
4. Discounts & Promo Codes
Occasionally, Afrigrocer offers:
- Seasonal discounts
- Flash sales
- New user promo codes
- Bulk purchase deals
To apply a promo code:
- Add items to your cart
- Enter the code at checkout
- The discount will reflect immediately
5. Payment Issues
My payment failed — what should I do?
If your payment is declined, try the following:
- Check that your card details are correct
- Ensure your bank allows online transactions
- Try a different payment method
- Contact your bank for verification issues
6. Refunds & Billing Adjustments
Refunds are issued to your original payment method and may take 3–7 business days, depending on your bank.
When will I receive a refund?
Refunds are processed once:
- A returned item is inspected
- A cancellation request is approved
- A billing error is corrected
You will receive an email notification once the refund is completed.
7. Payment Security
Afrigrocer uses:
- Encrypted payment gateways
- Fraud monitoring systems
- Secure checkout processes
Your financial information is always protected.
