Afrigrocer currently delivers to locations within the United States.
Coverage varies depending on product type:
Fresh items (meats, fish, vegetables, fruits) → Selected states only
Non-perishable items → Nationwide delivery
Frozen foods → Limited coverage due to temperature-controlled handling
Delivery availability will be confirmed at checkout based on your address.
Delivery times vary by location and product category:
Fresh & Frozen Items: 1–3 business days
Dry & Packaged Goods: 2–5 business days
Bulk or Wholesale Orders: 3–7 business days
These timelines may be affected by weather, holidays, or courier delays.
Shipping costs are calculated based on:
Package weight
Delivery distance
Product type (fresh, frozen, or dry goods)
Order value
Shipping fees are shown clearly at checkout before payment.
Orders placed:
Before 12 PM (EST) → Processed same day
After 12 PM (EST) → Processed next business day
Weekends & Holidays → Processed next business day
Fresh items are packed with cold protection to maintain quality.
Once your order is shipped:
You will receive an email or SMS with tracking details
You can also track your order directly on Afrigrocer via the Track Your Order page
Tracking updates depend on the courier’s system.
Couriers usually make one or two delivery attempts.
If the customer is unavailable or the address is incorrect:
Delivery may be rescheduled
Additional fees may apply
Fresh or frozen products may not be eligible for replacement
Afrigrocer is not responsible for missed deliveries caused by incorrect information.
Because fresh items are time-sensitive, failed delivery due to:
Wrong address
No one available to receive
Delayed pickup
…may result in spoilage.
Such items cannot be refunded or replaced.
If Afrigrocer offers pickup (current/future option):
Pickup times will be displayed at checkout
Customers must inspect items at pickup location
This option may only apply to certain product categories.
If your order arrives damaged or incomplete:
You must report it within 24–48 hours with:
Photos or video
Order number
Description of the issue
Eligible issues may be refunded or replaced.
For shipping questions, delivery updates, or concerns:
