Afrigrocer currently delivers to locations within the United States.
Coverage varies depending on product type:
Fresh items (meats, fish, vegetables, fruits) → Selected states only
Non-perishable items → Nationwide delivery
Frozen foods → Limited coverage due to temperature-controlled handling
Delivery times vary by location and product category:
Fresh & Frozen Items: 1–3 business days
Dry & Packaged Goods: 2–5 business days
Bulk or Wholesale Orders: 3–7 business days
Shipping costs are calculated based on:
Package weight
Delivery distance
Product type (fresh, frozen, or dry goods)
Order value
Orders placed:
Before 12 PM (EST) → Processed same day
After 12 PM (EST) → Processed next business day
Weekends & Holidays → Processed next business day
Once your order is shipped:
You will receive an email or SMS with tracking details
You can also track your order directly on Afrigrocer via the Track Your Order page
Couriers usually make one or two delivery attempts.
If the customer is unavailable or the address is incorrect:
Delivery may be rescheduled
Additional fees may apply
Fresh or frozen products may not be eligible for replacement
Because fresh items are time-sensitive, failed delivery due to:
Wrong address
No one available to receive
Delayed pickup
…may result in spoilage.
Such items cannot be refunded or replaced.
If Afrigrocer offers pickup (current/future option):
Pickup times will be displayed at checkout
Customers must inspect items at pickup location
If your order arrives damaged or incomplete:
You must report it within 24–48 hours with:
Photos or video
Order number
Description of the issue
